TERMS AND CONDITIONS FOR THE PROVISION OF ELECTRONIC SERVICES

§ 1 General Provisions

  1. Pursuant to Article 8(1)(1) of the Act of 18 July 2002 on the Provision of Electronic Services (Journal of Laws 2024, item 1513, consolidated text of 14 October 2024), Techpol Global Sp. z o.o. hereby establishes these Terms and Conditions for the Provision of Electronic Services.

  2. These Terms and Conditions (hereinafter referred to as the “Terms”) define:

    a. the types and scope of electronic services provided;
    b. the conditions for providing electronic services;
    c. the conditions for concluding and terminating agreements for the provision of electronic services;
    d. the complaint handling procedure relating to the provision of electronic services.

 

§ 2 Definitions

For the purposes of these Terms, the following terms shall have the meanings set out below:

a. Service Provider
Techpol Global sp. z o.o.
Aleja Walentego Roździeńskiego 188C / 207
40-203 Katowice, Poland
KRS: 0001203446
VAT ID (NIP): 9542897273

b. Service Recipient – any person who uses the services or otherwise, in a lawful manner, uses the websites made available by the Service Provider, in particular the Website;

c. Website – the website www.techpol.info.pl;

d. Services – services provided by electronic means;

e. ICT system – a set of cooperating IT devices and software ensuring data processing and storage, as well as sending and receiving data via telecommunications networks using appropriate end devices, within the meaning of the Act of 12 July 2024 – Electronic Communications Law (Journal of Laws, item 1221);

f. Provision of electronic services – performance of a service provided without the simultaneous physical presence of the parties (at a distance), by transmitting data at the individual request of the Service Recipient, sent and received by means of electronic data processing devices, including digital compression and data storage, which is entirely transmitted, received, or conveyed via a telecommunications network within the meaning of the Act of 12 July 2024 – Electronic Communications Law;

g. Electronic means of communication – technical solutions, including ICT devices and cooperating software tools, enabling individual remote communication using data transmission between ICT systems, in particular electronic mail;

h. Electronic address – a designation of an ICT system enabling communication via electronic means, in particular electronic mail.

 

§ 3 Types and Scope of Electronic Services Provided

  1. Each Service Recipient is obliged to comply with the provisions of these Terms from the moment of undertaking actions aimed at using a given service. Detailed rules for providing specific services may be set out in separate terms and conditions available on relevant sections of the Website.

  2. Within the Website, the Service Provider provides the following electronic services:

    a. informational services;
    b. communication services;
    c. recruitment services.

  3. Informational services consist of providing information published on the Website at the individual request of the Service Recipient by displaying a webpage with a specific URL containing information requested by the Service Recipient.

  4. Communication services consist of enabling, at the individual request of the Service Recipient, communication with the relevant department or contact persons of the Service Provider.

  5. Recruitment services consist of publishing job advertisements and enabling candidates to submit application documents (CVs, certificates, references) via online forms for further review by Techpol Global Sp. z o.o. or cooperating entities.

  6. Access to the services referred to in sections 3–5 is provided through dedicated sections available on individual webpages within the Website.

 

§ 4 Conditions for the Provision of Electronic Services

  1. In order to properly use the services, the Service Recipient should have electronic equipment, an Internet connection, an internet browser, and other software required to use selected Services.

  2. If the Service Recipient uses equipment or software that does not meet the requirements specified in section 1 above, the Service Provider does not guarantee proper operation of the Website and reserves the right that this may adversely affect the quality of the services provided.

  3. It is prohibited for the Service Recipient to provide unlawful content or undertake actions that may disrupt or damage the Website. If the Service Provider receives notification or credible information about the unlawful nature of stored data provided by the Service Recipient, the Service Provider may prevent access to such data. The Service Provider shall not be liable to the Service Recipient for damage resulting from preventing access to unlawful content.

  4. The Service Recipient may use the services anonymously unless the nature of a given service requires the provision of specific personal data. However, in the event of unauthorized use of the services (i.e. contrary to these Terms, applicable law, or agreements binding between the Service Provider and the Service Recipient), the Service Provider is entitled to process the Service Recipient’s personal data to the extent necessary to determine liability. The Service Provider shall notify the Service Recipient of such unauthorized actions and request their immediate cessation, as well as inform them of the processing of personal data for the above purpose.

  5. In the case of data transmission by the Service Provider, the Service Provider shall not be liable for transmitted data provided that it does not initiate the transmission, select the recipient, or remove or modify the transmitted data. This exclusion of liability also applies to automatic and short-term intermediate storage of transmitted data, provided that such storage is solely for the purpose of carrying out the transmission and that the data are not stored longer than necessary under normal conditions.

  6. In the case of intermediate storage of data for the purpose of accelerating subsequent access at the Service Recipient’s request, the Service Provider shall not be liable if it:

    a. does not remove or modify the data;
    b. uses recognized and commonly applied IT techniques defining technical parameters for access to and updating of data;
    c. does not interfere with recognized and commonly applied IT techniques used to collect information on the use of stored data.

 

§ 5 Conditions for Concluding and Terminating Agreements for the Provision of Electronic Services

  1. An agreement for the provision of electronic services is concluded when the Service Recipient starts using a given service. Use of the service is governed by these Terms and, in certain cases, by detailed service rules referred to in § 3(1), second sentence.

  2. These Terms are made available to the Service Recipient free of charge via the Website, enabling the Service Recipient to review their content prior to concluding an agreement. The Terms are provided in a form allowing downloading, recording, saving, and printing.

  3. Additional rules for concluding and terminating agreements relating to specific services may be set out in separate terms applicable to such services, as referred to in § 3(1), second sentence.

  4. The Service Recipient may cease using a given service at any time. Upon leaving the Website, the agreement for the provision of electronic services is automatically terminated without the need for additional declarations by the parties. The legal consequences of terminating the use of a service are defined in separate terms applicable to the service or, in their absence, by mandatory provisions of law applicable to the legal nature of the service and factual circumstances.

 

§ 6 Complaint Procedure for Electronic Services

  1. Service Recipients are entitled to submit complaints regarding the services.

  2. Complaints should be submitted in writing by registered mail to the Service Provider’s registered office address specified in § 2(a).

  3. A properly submitted complaint should include at least:

    a. identification of the Service Recipient (including full name, postal address, email address, telephone number, and in the case of legal entities – company name, registered office address, and contact details of the authorized representative);
    b. a description of the issue forming the basis of the complaint.

  4. The Service Provider shall make every effort to process complaints within 14 days of their receipt.

  5. The Service Provider shall promptly notify the complainant of the outcome of the complaint review in writing or via email to the address provided in the complaint.

  6. Complaints that do not include the data specified in section 3 shall not be considered.

 

§ 7 Final Provision

In matters not regulated by these Terms, the provisions of the Polish Civil Code and other generally applicable laws of the Republic of Poland shall apply to the provision of Services, in particular with regard to declarations of intent made in electronic form.